koi777Privacy Policy

This page describes what we collect when you use koi777 and how we keep that data protected. We take your privacy seriously. We collect only the information we need to verify your identity, process your deposits and withdrawals, and comply with anti-fraud regulations. We do not sell your data to advertisers, and we do not track your browsing behaviour outside koi777.

Our privacy policy covers all data you provide when you register, play games, deposit funds, or contact our support team. It also covers data collected automatically — such as your IP address, device information, and game activity — which we use to detect fraud and improve our service. We store your data securely using encryption and access controls, and we delete it when it is no longer needed.

By using koi777, you consent to this privacy policy. If you do not agree with how we handle your data, do not use our platform. If you have questions about your privacy on koi777, contact our support team during business hours. We respond in English and local languages.

What data we collect on koi777

We collect your personal information during account registration. This includes your full name, date of birth, email address, phone number, and residential address. We also collect your government-issued ID number and a copy of your ID document to verify your identity. We require proof of address — a utility bill, bank statement, or similar document — to confirm you live where you say you do.

We collect payment information when you deposit or withdraw. This includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and a transaction reference number. We do not store your full card details or bank account numbers — our payment provider handles that information securely.

We collect game activity data when you play. This includes which games you play, how much you stake, when you play, and your results. We use this data to generate your account history, process winnings, and detect fraud or problem gambling patterns. We also collect technical data — your IP address, device type, operating system, browser version, and approximate location — to maintain platform security and investigate suspicious activity.

Cookies: We use cookies to keep you logged in, remember your preferences, and measure how you use koi777. You can disable cookies in your browser settings, but some koi777 features may not work properly without them.

How we use your data on koi777

We use your personal information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We run your details against fraud databases and sanctions lists to ensure you are not operating a fake account or engaging in illegal activity. We use your data to process deposits, withdrawals, and payouts. We use your game activity data to generate your account history and to detect if you are gambling beyond your means.

We share your data only when required by law — for example, if a government agency requests information or if we are investigating a dispute. We do not sell your data to marketing companies, and we do not allow third-party advertisers to track you through koi777. Our payment providers and fraud-detection partners may see your data, but only the information necessary to process transactions and detect fraud.

Your rights regarding data on koi777

You have the right to access your personal data on koi777. You can view your account information, transaction history, and game activity in your account dashboard. You can request a copy of all data we hold about you by contacting our support team. We will provide this within a reasonable timeframe.

You can request that we correct any inaccurate data in your account. If your name, address, or other details have changed, update them in your account settings or contact our support team. You can request that we delete your data, though we may retain some information if required by law or to resolve disputes.

Note: If you close your koi777 account, we retain your data for the period required by law to investigate disputes and prevent fraud. After that period, we delete your personal information unless you have an outstanding balance or pending dispute.

Data security and third-party processors on koi777

We protect your data using industry-standard encryption (HTTPS/TLS) when it travels across the internet. Our servers use firewalls, access controls, and regular security audits to prevent unauthorized access. We do not store your passwords — we store only an encrypted version that cannot be reversed. If you forget your password, we send you a reset link rather than displaying your old password.

Our servers may sit outside your jurisdiction — they may be located in different countries to ensure reliability and speed. Data transferred outside your country may be subject to different legal protections. However, we apply the same security practices regardless of server location. We do not move your data to jurisdictions with weaker privacy laws without your consent or unless required by law.

We use third-party service providers to help us operate koi777. Our payment processors handle deposit and withdrawal transactions. Our fraud-detection partners analyse your account activity to prevent unauthorized access. Our hosting provider maintains our servers. These third parties are contractually bound to keep your data confidential and secure.

Data retention on koi777

We keep your account information as long as your account is active. If you close your account, we retain personal data for the period required by law — typically five to seven years — to comply with anti-money-laundering regulations and to investigate disputes. We delete your data after this retention period unless you have an outstanding dispute or balance.

We keep game activity data for the same period. Your transaction history and game records remain accessible in your account dashboard while your account is open. After closure, only our compliance team can access archived data, and only for legitimate purposes like investigating fraud or disputes.

Our koi777 privacy commitments

We are committed to protecting your privacy on koi777. We collect only the data we need. We do not track you outside our platform. We do not sell your information. We protect your data using encryption and access controls. If we discover a data breach, we notify affected users and law enforcement as required by law.

We comply with applicable privacy and data-protection laws in the jurisdictions where we operate. If you believe we have violated your privacy, contact our support team to file a complaint. We investigate all complaints and respond within a reasonable timeframe.

We update this privacy policy periodically as our service evolves. We will notify you of material changes via email or in-app notification. Continued use of koi777 after an update means you accept the new policy. If you have questions about how we handle your data on koi777, contact our support team during business hours. Services are available only where local law permits.